Debt Recovery Officer
Job Responsibilities
- Follow-up with customers for payments
- Coordinate with internal collectors
- Collect information of the collected payments and update the system
- Prepare divisional collection summaries & updating HODs (Heads of Departments)
- Maintain customer acknowledgements
Job Requirements
- Proficiency in Microsoft Excel is required
- Ability to communicate clearly and persuasively with customers
- Capable of negotiating payment plans or settlements while maintaining positive customer relations
- A diploma in Finance, Accounting, Business Administration, Economics, or Management can be an advantage
Benefits
- Competitive salary
- Opportunities for professional growth
- Friendly work environment
Salary
Salary details will be discussed during the interview process.
How to Apply
Please mention the position you are applying for in the subject line, and send your resume to careers@cba.lk.