About Us
Berendina is a group of companies dedicated to alleviating poverty among vulnerable communities in Sri Lanka. We operate through a network of 38 branch offices across 13 districts.
Key Responsibilities
- Manage IT help desk requests, ensuring timely resolution of user issues and fostering strong relationships with staff across branches and head office.
- Oversee company IT infrastructure, including servers, networking, databases, firewalls, and Active Directory (AD).
- Implement and maintain robust cybersecurity measures, ensuring compliance with security best practices.
- Manage IT asset lifecycle and support ERP systems and critical business applications.
- Proactively troubleshoot IT issues and conduct audits for improvement opportunities.
- Lead and mentor the IT team, providing training on systems and security protocols.
Required Qualifications & Competencies
- Bachelor's Degree/Diploma in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in IT support, infrastructure, or system administration.
- Strong knowledge of Windows Server, Active Directory (AD), and networking protocols.
- Experience managing ERP systems and mission-critical business applications.
- Hands-on experience in server and database management.
- Solid understanding of cybersecurity practices and threat mitigation strategies.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in cross-functional teams.
Benefits
- Attractive remuneration package in line with industry standards.
- Health insurance.
- EPF employer contribution of 15% & ETF of 3%.
- Special allowances.
- Career development training opportunities locally and internationally.
How to Apply
Share your CV to careers@berendina.org indicating the position applied as the subject of the e-mail. The closing date for application is 7 days from the published date.
Contact Information
Head of HR, Administration & Corporate Image Building
Berendina Micro Investments Company Limited
No. 44/3 03rd Floor, Narahenpita Road, Nawala
Berendina is an equal opportunity employer and welcomes all qualifying candidates to join us.