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Call Center Agents

Colombo FULL_TIME 1 month ago
Company: Cash Loan
Location: Colombo
Type: FULL_TIME
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Language: Translating…

Responsibilities

  • Handle incoming calls and assist customers with inquiries.
  • Provide information about loan products and services.
  • Resolve customer complaints effectively and efficiently.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance customer experience.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a call center or customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficient in using computer systems and software.

Benefits

  • Competitive salary.
  • Health insurance.
  • Opportunities for career advancement.
  • Friendly and supportive work environment.

Salary

Salary details will be discussed during the interview process.

How to Apply

If you are interested in joining our team, please contact us at:

How to Apply

  • Email: hr@cashloan.ik
  • Phone: +9477-510-8178

Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.
This position is FULL_TIME.
The role is based in Colombo.
Salary details are not disclosed by the employer.
No closing date is listed. Apply early as roles may be filled on a rolling basis.
Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.
The role is posted by Cash Loan.
Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.

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