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Call Center Executive - Sinhala

Colombo 04 FULL_TIME 5 months ago

Company: Ensured Quality Lanka (Pvt) Ltd

Location: Colombo 04

Type: FULL_TIME

Language: Translating…

Call Center Executive - Sinhala

Job Description

Join our vibrant team at Ensured Quality Lanka as a Call Center Executive! We are looking for enthusiastic individuals fluent in Sinhala to provide excellent customer service and support.

Responsibilities

Handle incoming calls and assist customers with inquiries.
Provide accurate information regarding products and services.
Resolve customer complaints in a timely and efficient manner.
Maintain detailed records of customer interactions.
Collaborate with team members to enhance customer satisfaction.

Requirements

Should have passed G.C.E A/L.
Aged between 21 to 30 years.
Fluent in Sinhala.
Previous call center experience is an added advantage.

Benefits

Competitive salary.
Friendly work environment.
Opportunities for career growth.
Training and development programs.

Salary

Salary details will be discussed during the interview process.

How to Apply

If you are interested in this opportunity, please use the Apply button or visit our company website to submit your application.

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Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.

This position is FULL_TIME.

The role is based in Colombo 04.

Salary details are not disclosed by the employer.

No closing date is listed. Apply early as roles may be filled on a rolling basis.

Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.

The role is posted by Ensured Quality Lanka (Pvt) Ltd.

Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.