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Call Center Executives

Colombo 03 FULL_TIME 5 months ago

Company: Alpha Remote Net BPO (Pvt) Ltd

Location: Colombo 03

Type: FULL_TIME

Language: Translating…

Job Responsibilities:

Manage outbound calls.
Document issues and resolutions.
Maintain client records by updating account information.
Meet daily, weekly, and monthly goals regarding quantitative and qualitative targets.

Requirements:

Ability to work from 10:00 AM to 7:30 PM.
Aged between 18-40, interested in a career in the BPO/KPO industry.
Team player with the ability to work independently in a multicultural fast-paced environment.
Minimum 6 months to 1 year experience in handling outbound calls or prior web-based customer service.
Fluency in English and Tamil with excellent communication skills.
Previous travel-related job experience is an added advantage.

Benefits:

Transport and training will be provided.
An excellent working environment with career development opportunities.
School leavers are encouraged to apply.
A competitive salary package above industry standards, including performance-based incentives and attendance bonuses.

How to Apply:

Please use the Apply button or visit our company website to submit your application.

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Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.

This position is FULL_TIME.

The role is based in Colombo 03.

Salary details are not disclosed by the employer.

No closing date is listed. Apply early as roles may be filled on a rolling basis.

Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.

The role is posted by Alpha Remote Net BPO (Pvt) Ltd.

Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.