Responsibilities:
- Answer incoming calls and address customer inquiries professionally and kindly.
- Provide information on products and services, including scheduling appointments.
- Resolve customer issues or escalate when necessary.
- Maintain accurate records of customer interactions.
- Ensure a positive and helpful customer experience.
Requirements:
- Excellent communication skills in English and Sinhala (verbal and written).
- Ability to handle multiple tasks in a fast-paced environment.
- Problem-solving skills and attention to detail.
- Previous customer service experience is a plus.
Preferred Skills:
- Basic knowledge of customer service software.
- Ability to work in a team environment.
Benefits:
- Attractive pay.
- Career growth opportunities.
How to Apply:
Please send your CV and two non-related referees to the Apply button or visit our company website. Applications should be submitted within 10 days.