About Us
House of Fashions, South Asia's largest Department Store, is seeking smart and dynamic individuals to join our team as a Front Desk Coordinator.
Main Duties and Responsibilities
- Welcome customers in a warm and friendly manner.
- Know all essential aspects of our business operations.
- Monitor lobby and work area to determine customer flow.
- Respond to customer inquiries and requests in a timely, friendly, and efficient manner.
- Facilitate correspondence with customers and Head Office Operations.
- Answer phone calls courteously.
- Coordinate appointments.
- Direct visitors to related office staff.
Qualifications & Experience
- Minimum 1 year of experience in a similar field.
- GCE O/L with good computer skills.
- Good interpersonal skills and a pleasant personality.
- Fluency in English; knowledge of Sinhala and Tamil is an additional advantage.
- Personable and outgoing when dealing with guests.
- Excellent telephone etiquette and PR skills.
- Strong customer service skills.
- Ability to maintain calm, polite, and patient in stressful situations.
- Organized and detail-oriented.
- Age range: 22 - 35 years.
Benefits
Selected candidates will be entitled to an attractive remuneration package with annual bonuses and a host of other benefits.
How to Apply
To apply, please send your CV to the following email, indicating the post you have applied for in the subject line: