About Us
At Naturals Unisex Salon, we are dedicated to providing exceptional beauty and wellness services to our clients. We are looking for a friendly and professional Customer Relation Executive | Receptionist to join our team in Colombo.
Responsibilities
- Greet and welcome clients in a warm and friendly manner.
- Manage appointment bookings and maintain the salon schedule.
- Handle client inquiries and provide information about services and promotions.
- Assist in managing customer feedback and resolving any issues.
- Maintain cleanliness and organization of the reception area.
- Process payments and manage cash register operations.
- Collaborate with salon staff to ensure excellent client experiences.
Requirements
- High school diploma or equivalent; additional certification in hospitality or customer service is a plus.
- Proven experience as a receptionist or in a customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks in a fast-paced environment.
- Proficient in using computer software and salon management systems.
- Fluency in English; knowledge of additional languages is an advantage.
Benefits
- Competitive salary based on experience.
- Health and wellness benefits.
- Opportunities for professional development and training.
- Employee discounts on salon services and products.
- A friendly and supportive work environment.
Salary
The salary for this position will be discussed during the interview process and will be commensurate with experience.
How to Apply
If you are passionate about customer service and want to be a part of our dynamic team, please send your resume and a cover letter to careers@naturalsunisexsalon.com. We look forward to hearing from you!