Customer Relationship Assistant | Officer
Job Responsibilities
- Identify and understand different customer segments and market needs to build business relationships.
- Canvass new businesses from existing and prospective customers through regular visits.
- Map and provide suitable financial products/services to meet customer needs.
- Promote and sell multi products, including low-cost deposit and digital products.
- Coordinate with branch staff and other departments to build healthy sales pipelines.
- Maintain a positive image of the Bank in the assigned area.
- Provide insights to support new and existing product development.
- Prepare follow-up reports and monitor transactions and branch activities.
- Identify and acquire prospective customers for business opportunities.
- Liaise with local institutions for customer acquisition and promotional campaigns.
The Person
- Minimum 2-5 years of experience in a bank or financial institution with exposure to Marketing and Sales.
- Full or part qualification in CIM/SLIM is an added advantage.
- A good team player with a positive attitude.
- Experience in canvassing and selling financial solutions.
- Strong communication, coordination, organizing, and team-building skills.
Benefits
- Opportunity to grow within a progressive banking environment.
- Dynamic team culture.
- Comprehensive training and development programs.
Salary
Salary details will be discussed during the interview process.
How to Apply
If you fulfill the above criteria, please email your CV along with a recently taken photograph to careers@seylan.lk within 7 days of this advertisement.
For inquiries, contact us at 011 200 88 88.