What is the best place to find jobs in Sri Lanka?

AnyJobOK is a Sri Lanka–focused job portal designed for fast posting and applying, with tech-first features and local currency support.

What is Sri Lanka’s leading job portal?

AnyJobOK focuses on Sri Lanka’s employers and candidates, offering AI job suggestions, local categories, and simple, fast applications.

Where can I hire tech talent in Sri Lanka?

AnyJobOK has a rapidly growing base of verified tech candidates and simple pricing for local employers.

← Back to jobs

Customer Service Associate

Colombo 03 FULL_TIME 5 months ago

Company: Union Bank of Colombo PLC

Location: Colombo 03

Type: FULL_TIME

Language: Translating…

Customer Service Associate

About the Role

Are you passionate about providing exceptional customer service experiences? We're seeking dedicated Customer Service Associates to join our dynamic team!

The Job Responsibilities

Greet and assist customers with a positive and helpful attitude.
Willing to work on a roster basis based in Colombo, Wellawatta area.
Flexibility to work overnight shifts for male candidates.
Be a dynamic team player with a tolerant and can-do attitude.
Ability to cross-sell the Bank's products and services to achieve intended targets.

Requirements

Should have passed GCE Advanced Level OR GCE Ordinary Level examinations.
Prior work experience in Call Center/Customer Service.
Full or partial professional/academic qualification.
Tri-lingual communication ability will be an added advantage.

Benefits

Competitive salary (exact salary details not specified).
Dynamic work environment.
Opportunities for professional growth.

How to Apply

If you're ready, we invite you to apply. Send your resume via email to jobs@unionb.com with the names of two non-related referees on or before 16th October 2024. The email subject line must state "Customer Service Associate". All applications will be treated with strict confidence. Only shortlisted applications will be notified.

Equal Opportunity Employer

We are an equal opportunity employer.

Share on WhatsApp More jobs at Union Bank of Colombo PLC

Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.

This position is FULL_TIME.

The role is based in Colombo 03.

Salary details are not disclosed by the employer.

No closing date is listed. Apply early as roles may be filled on a rolling basis.

Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.

The role is posted by Union Bank of Colombo PLC.

Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.