Job Description
Emerald Bay Resort Mirissa is seeking a friendly and organized Experienced Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process.
Responsibilities
- Greet and assist guests upon arrival and departure.
- Manage reservations and handle inquiries via phone and email.
- Maintain an organized front desk and ensure all guest requests are addressed promptly.
- Process payments and manage cash transactions accurately.
- Collaborate with other departments to enhance guest experiences.
- Handle guest complaints and feedback with professionalism.
Requirements
- Proven experience as a receptionist or in a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and hotel management software.
- Ability to work flexible hours, including weekends and holidays.
Benefits
- Competitive salary based on experience.
- Health and wellness benefits.
- Opportunities for professional development.
- Employee discounts on resort services.
How to Apply
If you are passionate about hospitality and meet the qualifications, please submit your CV through the Apply button or visit our company website.