About Us
Join the Regal Reśeau Hotel & Spa team, where we prioritize exceptional service and guest satisfaction. We are a premier destination in Negombo, offering luxurious accommodations and top-notch amenities.
Responsibilities
- Provide outstanding customer service to guests at all times.
- Assist with check-in and check-out processes efficiently.
- Manage reservations and handle guest inquiries professionally.
- Maintain cleanliness and organization in all guest areas.
- Collaborate with team members to ensure smooth hotel operations.
- Address and resolve guest complaints promptly and effectively.
- Participate in training and development programs as required.
Requirements
- High school diploma or equivalent; degree in hospitality management is a plus.
- Previous experience in hotel or customer service roles preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in English; knowledge of additional languages is an advantage.
Benefits
- Competitive salary commensurate with experience.
- Health and wellness benefits.
- Employee discounts on hotel services and amenities.
- Opportunities for career advancement.
- Friendly and supportive work environment.
Salary
The salary for this position will be discussed during the interview process and is competitive within the industry.
How to Apply
If you are passionate about hospitality and ready to join our team, please send your resume and a cover letter to careers@regalreseau.com. We look forward to hearing from you!