About Us
Blackpool Resort & Spa is a leading 4-star hotel in Nuwara Eliya, dedicated to providing exceptional hospitality experiences. We are looking for a driven and detail-oriented Operations Executive (Female) to join our team at our Head Office in Palawatte, Battaramulla.
Key Responsibilities
- Coordinate daily operational requirements between the head office and hotel.
- Liaise with suppliers, travel agents, and internal teams to ensure smooth service delivery.
- Assist in planning and executing hotel packages, promotions, and bookings.
- Monitor inventory levels and operational supplies.
- Maintain records, prepare reports, and ensure timely follow-ups.
- Support administrative tasks related to reservations.
- Assist in maintaining high standards of guest service and satisfaction.
- Must assist in the duties of the CEO.
Key Requirements
- 2-3 years of experience in hotel operations or a similar role.
- Background in travel and tourism is preferred.
- Exposure to ticketing or a ticketing course is an added advantage.
- Excellent organizational and communication skills.
- Ability to multitask and work in a dynamic environment.
Benefits
- Competitive salary.
- Opportunities for professional development.
- Friendly and supportive work environment.
How to Apply
If you're passionate about hospitality operations and enjoy working in a fast-paced setting, we’d love to hear from you! Interested candidates are invited to submit their detailed CV with a cover letter highlighting their suitability for the role to careers@sarasavi.lk. Please mention "Operations Executive (FEMALE)" in the subject line of your email.