Reservations & Product Coordinator
At Intrepid Travel, we inspire, create, share, and lead the best travel experiences. As a certified B Corp, we offer hundreds of trips in over 100 countries. We are looking for a Reservations & Product Coordinator to join our team in Colombo.
Responsibilities
- Manage bookings for accommodation, transport, and activities.
- Ensure all details are logged accurately and within budget.
- Confirm reservations and process logistics issues.
- Support Customer Service and Reservations teams with accurate feedback.
- Improve processes to enhance customer and supplier satisfaction.
Requirements
- 1+ years of experience in a similar position, preferably in hotel reservations or inbound tour operations.
- Sound knowledge of managing inquiries and creating itineraries, including costing and booking.
- Experience in handling operations or reservations for inbound tours.
- Proficiency in booking systems and Microsoft Office (Word, Excel, PowerPoint).
- Post Graduate Diploma/Degree in Travel & Tourism is advantageous.
Benefits
- Flexible work options, including work from home and work from anywhere for 4 weeks a year.
- Experience Intrepid with a FREE trip every year, plus an extra week of leave to enjoy it!
- E-learning and professional development opportunities.
- Access to a 24/7 Employee Assistance Program for counselling.
- 20 hours of volunteer leave each year to support causes important to you.
Salary
Salary details are not specified. Please inquire during the interview process.
How to Apply
All applications must be submitted through our website. Please use the Apply button or visit our company website to submit your application.