About Us
Bogawantalawa Tea Ceylon (Pvt) Ltd is a leading tea producer in Sri Lanka, renowned for our premium quality teas. We are committed to delivering exceptional products and customer service. Join our team and be part of our journey to share the finest Ceylon tea with the world!
Responsibilities
- Develop and maintain strong relationships with customers to enhance satisfaction and loyalty.
- Assist customers with inquiries, orders, and product information via phone, email, and in-person.
- Process sales transactions accurately and efficiently.
- Collaborate with the sales team to achieve monthly and quarterly sales targets.
- Gather customer feedback and provide insights to improve products and services.
- Participate in promotional events and trade shows to represent the company.
Requirements
- Proven experience in sales or customer service, preferably in the food and beverage industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and CRM software.
- A passion for tea and knowledge of the tea industry is a plus.
Benefits
- Competitive salary commensurate with experience.
- Health insurance and wellness programs.
- Opportunities for professional development and career growth.
- Employee discounts on our premium tea products.
- A friendly and supportive work environment.
Salary
The salary for this position is competitive and will be discussed during the interview process.
How to Apply
If you are passionate about sales and customer relations and want to be part of our dynamic team, please send your resume and a cover letter to careers@bogawantalawatea.com with the subject line "Sales & Customer Relations Associate Application." We look forward to hearing from you!