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Contact Center Executive

Colombo 04 FULL_TIME 5 months ago
Company: Christell Luxury Wellness
Location: Colombo 04
Type: FULL_TIME
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Contact Center Executive

About Us

Christell Luxury Wellness is Sri Lanka's leading destination for advanced skin, hair, and wellness solutions. We are an ISO-certified wellness clinic offering world-class non-invasive aesthetic medical procedures, cosmetic solutions, integrative IV therapies, hair solutions, and the best Ayurveda.

Key Responsibilities

  • Manage inbound & outbound client calls with professionalism.
  • Provide accurate details on treatments, services, and promotions.
  • Handle bookings, scheduling, and client follow-ups.
  • Ensure a premium client service experience.

Requirements

  • Minimum 1-2 years' experience in customer service/contact center (experience in healthcare/skin & wellness will be an added advantage).
  • Strong communication skills in English & Sinhala (Tamil is an advantage).
  • Excellent interpersonal, organizational & problem-solving skills.
  • Ability to multitask in a fast-paced luxury service environment.
  • A/L qualification with Bio Science will be an added advantage.

What We Offer

  • Attractive salary & incentives.
  • Training and career growth opportunities.
  • A chance to be part of Sri Lanka's most trusted luxury skin & wellness brand.

How to Apply

If you are passionate and meet the above requirements, please send your CV to CAREERS@christellclinic.com or call us at +94 117 499 299.

Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.
This position is FULL_TIME.
The role is based in Colombo 04.
Salary details are not disclosed by the employer.
No closing date is listed. Apply early as roles may be filled on a rolling basis.
Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.
The role is posted by Christell Luxury Wellness.
Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.

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