Job Overview
The Drop Shipping Assistant will play a key role in supporting the company’s online food product sales by coordinating order processing, supplier communication, payment tracking, and customer service.
Key Responsibilities
- Monitor incoming orders across platforms and process them promptly.
- Track customer payments, ensuring accuracy and timeliness.
- Gather customer feedback and communicate insights to management.
- Maintain accurate records of sales, returns, and refunds.
- Prepare daily/weekly sales and dispatch reports.
Qualifications
- Prior experience in e-commerce, logistics, or drop shipping is an advantage.
- Education Experience: Advanced level and above.
- Strong organizational and multitasking skills.
- Good communication skills (both written and verbal).
- Basic knowledge of online marketplaces.
- Proficiency with MS Office / Google Workspace.
- Ability to work under pressure and meet deadlines.
Benefits
- Salary: 55,000 Rs (inclusive of EPF/ETF).
- 4 days work and 1 day work from home allowed considering performance.
How to Apply
To apply, please use the Apply button or visit our company website at www.cocoana.com.