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Guest Relations Manager

Hiriketiya FULL_TIME 5 months ago

Company: Dots Bay House

Location: Hiriketiya

Type: FULL_TIME

Language: Translating…

Guest Relations Manager

Responsibilities

Be the go-to host for every guest and keep the smiles flowing.
Solve problems with care and speed, even on busy days.
Coordinate with Housekeeping, F&B, and Events for seamless stays.
Spotlight our amenities and partner experiences.
Prep clear reports for management and guide the daily rota.

Requirements

2+ years in Guest Relations (or similar).
Hospitality background or related studies.
Calm, hands-on leadership and standout service skills.
Confident with MS Office (Excel/Word), Google Drive & Management Software.
Excellent communication, multitasking, and problem-solving skills.

Benefits

Work in a beautiful location.
Opportunity to grow in the hospitality industry.
Friendly and supportive work environment.

Salary

Salary details will be discussed during the interview process.

How to Apply

Please send your CV and a brief introduction to:

Email: info@dotsbayhouse.com

Phone: +94777700934

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Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.

This position is FULL_TIME.

The role is based in Hiriketiya.

Salary details are not disclosed by the employer.

No closing date is listed. Apply early as roles may be filled on a rolling basis.

Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.

The role is posted by Dots Bay House.

Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.