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Operations Officers

Colombo FULL_TIME 5 months ago
Company: ServeME
Location: Colombo
Type: FULL_TIME
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Language: Translating…

About Us

We are building a next-generation online learning platform to help students across Sri Lanka prepare for the G.C.E. Advanced Level Examination (A/L). We are seeking two proactive and organized Operations Officers to coordinate the work of our content development team, academic reviewers, and platform developers, ensuring smooth back-end operations and timely delivery of outputs.

Key Responsibilities

  • Act as the liaison between content creators, academic reviewers, and the platform development team.
  • Track progress of content creation, review, and upload schedules.
  • Coordinate meetings, resolve operational bottlenecks, and ensure efficient communication among teams.
  • Maintain project documentation, progress reports, and workflow systems.
  • Support testing of platform features to ensure accuracy of uploaded content.

Qualifications and Skills

  • Bachelor's degree in management, education, IT, or a related field.
  • Strong organizational, communication, and multitasking skills.
  • Prior experience in project coordination, educational technology, or academic administration is an advantage.
  • Proficiency in MS Office/Google Workspace and willingness to learn project management tools.
  • Ability to work independently, meet deadlines, and manage remote teams effectively.
  • Fluent in Sinhala and/or Tamil with working knowledge of English.

What We Offer

  • Competitive remuneration.
  • Flexible, collaborative, and professional work environment.
  • Opportunity to play a central role in a transformative national education project.

How to Apply

Send your CV and a motivation letter demonstrating your project/operations experience to careers@serveme.sg with the subject line: "Application - Operations Officer" on or before 5:00 PM 14th of September 2025.

Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.
This position is FULL_TIME.
The role is based in Colombo.
Salary details are not disclosed by the employer.
No closing date is listed. Apply early as roles may be filled on a rolling basis.
Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.
The role is posted by ServeME.
Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.

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