About Us
Villa Republic (Pvt) Ltd is a premier hospitality provider dedicated to delivering exceptional guest experiences. We are currently seeking a motivated and detail-oriented Reservations Executive to join our dynamic team in Colombo 06.
Responsibilities
- Manage and process all reservations via phone, email, and online platforms.
- Provide accurate information regarding room availability, rates, and special offers.
- Assist guests with inquiries and ensure a seamless booking experience.
- Coordinate with other departments to ensure guest satisfaction.
- Maintain accurate records of bookings and cancellations.
- Handle payment processing and invoicing as required.
- Follow up on guest feedback and resolve any issues promptly.
Requirements
- Proven experience in a similar role within the hospitality industry is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Proficiency in reservation software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
- Fluency in English; knowledge of additional languages is a plus.
Benefits
- Competitive salary package.
- Health and wellness benefits.
- Opportunities for career advancement.
- Friendly and supportive work environment.
- Employee discounts on services and products.
Salary
The salary for this position will be discussed during the interview process, based on experience and qualifications.
How to Apply
If you are passionate about hospitality and meet the above requirements, we would love to hear from you! Please send your resume and a cover letter to careers@villacolombo.com with the subject line "Reservations Executive Application".
Join Our Team!
Become a part of Villa Republic (Pvt) Ltd and contribute to creating unforgettable experiences for our guests. We look forward to your application!