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Senior Cargo Service Agent

Colombo 07 FULL_TIME 1 month ago
Company: Company Name Withheld
Location: Colombo 07
Type: FULL_TIME
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Language: Translating…

About the Role

A reputed company in the travel industry in Colombo 07 is seeking a reliable and well-organized Cargo Services Officer to support daily Cargo operations.

Duties and Responsibilities

  • Obtain consignee confirmation and notify the arrival of inbound consignments while answering import-related calls and queries.
  • Release import documents after verifying consignee identification on a daily basis and maintain online payment collection.
  • Coordinate with consignee and GHA (Ground Handling Agent) for document release at the Airport, issue invoices for SLFFA Agents, and follow up on payment collection.
  • Maintain daily collection reports and share summaries with Cargo and Finance teams.
  • Send weekly reminders for credit customers regarding due payments.
  • Maintain soft copies of authorized personnel details for document collection and keep track records.
  • Support the services team to enhance Cargo Operations.
  • Master airway execution and Cargo Spot.

Requirements

  • Male candidate aged between 25 - 40 years.
  • 1-2 years of experience in a similar role is a definite advantage.
  • Strong organizational and multitasking skills.
  • Good knowledge of MS Office (Word, Excel, Outlook).
  • Excellent communication and interpersonal skills.
  • Proven customer service skills and a track record as a team player.

Benefits

Details about benefits will be discussed during the interview process.

Salary

The salary will be commensurate with experience and qualifications.

How to Apply

Send your CVs to stefneyfedo@gmail.com OR WhatsApp: 076 878 2586

Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.
This position is FULL_TIME.
The role is based in Colombo 07.
Salary details are not disclosed by the employer.
No closing date is listed. Apply early as roles may be filled on a rolling basis.
Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.
The role is posted by Company Name Withheld.
Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.

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