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Senior Manager - Franchise Operations at Hutch Colombo 04

About Us

Hutch is a leading telecommunications provider committed to delivering innovative solutions and exceptional service to our customers. We are looking for a dynamic and experienced Senior Manager - Franchise Operations to join our team in Colombo 04.

Responsibilities

Develop and implement franchise operational strategies to enhance performance and profitability.
Oversee daily operations of franchise locations, ensuring compliance with company standards.
Train and support franchise partners to optimize their business operations.
Analyze franchise performance metrics and identify areas for improvement.
Collaborate with marketing and sales teams to drive franchise growth initiatives.
Manage relationships with franchisees and provide ongoing support and guidance.
Prepare and present operational reports to senior management.

Requirements

Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
5+ years of experience in franchise operations or management.
Strong understanding of franchise business models and best practices.
Excellent leadership and team management skills.
Proficient in data analysis and performance metrics.
Strong communication and interpersonal skills.
Ability to work independently and manage multiple projects simultaneously.

Benefits

Competitive salary commensurate with experience.
Health and wellness benefits.
Opportunities for professional development and growth.
Dynamic and supportive work environment.
Employee discounts on Hutch services.

Salary

Salary will be discussed during the interview process and will be based on experience and qualifications.

How to Apply

If you are passionate about franchise operations and ready to take on a leadership role, we want to hear from you! Please send your resume and a cover letter to careers@hutch.lk with the subject line "Senior Manager - Franchise Operations Application".

Join Us!

Be a part of Hutch’s exciting journey and help us shape the future of telecommunications in Sri Lanka!

Frequently asked questions

Use the Apply form on this page to submit your CV (PDF/DOC/DOCX). You can also include a short cover letter.

This position is FULL_TIME.

The role is based in Colombo 04.

Salary details are not disclosed by the employer.

No closing date is listed. Apply early as roles may be filled on a rolling basis.

Typically it includes an application review, one or more interviews, and (for some roles) a skills assessment or test. Exact steps may vary by employer.

The role is posted by Hutch.

Tailor your CV to match the role, keep it to 1–2 pages, and add a short cover letter describing how your recent work aligns with the job requirements.

Senior Manager - Franchise Operations